Friday, August 15, 2014

Token feeding

Just recently, I was at the Malitam Elementary School to help at a feeding program that the Shell Tabangao Ladies Circle (STLC) was conducting in partnership with the school and its parents-teachers' association.

Our group arrived to find the feeding venue empty.  It was a far cry from last year’s feeding program with another school when we’d get to the venue and find parent-volunteers in the last stages of cooking the food, and already prepping up the area for the kids.

Tuesday, July 22, 2014

Babbling with customer service reps

I am amazed at how many sentences customer service reps can spout off in a minute when all they’re really saying is, “we can do nothing”.

Take this telco customer service rep I got on the phone when I reported non-service in our compound re Internet and land line services.  In a very well-modulated voice and with perfect diction, he tells me that due to technical issues, they are monitoring services in the area for now and that they cannot yet give an estimate as to when services will be restored. He says this in three or more sentences.

Saturday, May 17, 2014

Upping the service in Oslob

He is from Pampanga, she is from Brooke’s Point, Palawan. An unlikely couple who settled even more unexpectedly, in a small town some 130 kilometers south of Cebu city.


Photo borrowed from agoda.com
Renato and Eva Malonzo are the owners of Oslob Malonzo 
Pension House, a six-bedroom affair that has been voted 2014 Travelers’ Choice in the bed and breakfast category, based on reviews and ratings by real travelers via Trip Advisor, a popular travel website.

The travelers’ seal of approval is proudly displayed on the premises and rightly so, since it is well earned.

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